Privacy Policy

Last updated: 16/07/2025

Drovers Lifts (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our website: https://droverslifts.uk (“our site”).

By using our site, you agree to the terms of this Privacy Policy.


1. Who We Are

We are Drovers Lifts, a UK-based lift company specialising in the supply, installation, maintenance, and repair of stairlifts, access lifts, home lifts, and reconditioned lifts.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: contact@droverslifts.com

Phone: 0800 634 8595

Address: Drovers Lifts, 16D Alexandria Bus Park, Station Rd, Cullompton EX15 1BW


2. Information We Collect

We may collect and process the following personal data through our website contact forms:

  • Name

  • Email address

  • Phone number

  • Your message or enquiry

We collect this information when you fill out any form on our site or contact us directly via email or telephone.


3. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries

  • Provide information about our services

  • Maintain internal records

  • Improve our website and user experience

  • Comply with legal and regulatory obligations

We do not use your personal data for automated decision-making or profiling.


4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Consent – when you submit your details via a contact form

  • Legitimate interests – for responding to business enquiries and improving our services


5. How We Store Your Information

We store your information securely using appropriate technical and organisational measures. Your data may be stored within our website’s content management system and email inbox. We do not keep your personal data for longer than necessary.

If you request for your data to be removed, we will delete it unless we are required to retain it for legal reasons.


6. Sharing Your Information

We will not sell, rent, or trade your personal data to third parties. We may share your data with:

  • Trusted service providers who support our website and IT systems (such as web hosting)

  • Legal or regulatory authorities if required by law

Any third-party service providers are required to protect your information and only use it in line with our instructions.


7. Your Rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your data (the “right to be forgotten”)

  • Object to or restrict the processing of your data

  • Withdraw your consent at any time (if we rely on it)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us at: contact@droverslifts.com


8. Cookies

Our website may use cookies to enhance your browsing experience. These are small files stored on your device. You can manage your cookie preferences through your browser settings.

A separate Cookies Policy is made available for more detailed information.


9. External Links

Our site may contain links to other websites. Please note that we are not responsible for the privacy practices or content of external websites.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. We recommend checking this page occasionally to stay informed.

Drovers Lifts Specialise in the installation and maintenance of a range of lifts and elevators, including stairlifts, wheelchair access lifts and PVE elevators

Contact info

Showroom visits by appointment only
Copyright © 2025 Drovers Lifts Ltd. all rights reserved.