Last updated: 16/07/2025
Drovers Lifts (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our website: https://droverslifts.uk (“our site”).
By using our site, you agree to the terms of this Privacy Policy.
We are Drovers Lifts, a UK-based lift company specialising in the supply, installation, maintenance, and repair of stairlifts, access lifts, home lifts, and reconditioned lifts.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: contact@droverslifts.com
Phone: 0800 634 8595
Address: Drovers Lifts,
We may collect and process the following personal data through our website contact forms:
Name
Email address
Phone number
Your message or enquiry
We collect this information when you fill out any form on our site or contact us directly via email or telephone.
We use the information you provide to:
Respond to your enquiries
Provide information about our services
Maintain internal records
Improve our website and user experience
Comply with legal and regulatory obligations
We do not use your personal data for automated decision-making or profiling.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Consent – when you submit your details via a contact form
Legitimate interests – for responding to business enquiries and improving our services
We store your information securely using appropriate technical and organisational measures. Your data may be stored within our website’s content management system and email inbox. We do not keep your personal data for longer than necessary.
If you request for your data to be removed, we will delete it unless we are required to retain it for legal reasons.
We will not sell, rent, or trade your personal data to third parties. We may share your data with:
Trusted service providers who support our website and IT systems (such as web hosting)
Legal or regulatory authorities if required by law
Any third-party service providers are required to protect your information and only use it in line with our instructions.
Under data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your data (the “right to be forgotten”)
Object to or restrict the processing of your data
Withdraw your consent at any time (if we rely on it)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, please contact us at: contact@droverslifts.com
Our website may use cookies to enhance your browsing experience. These are small files stored on your device. You can manage your cookie preferences through your browser settings.
A separate Cookies Policy is made available for more detailed information.
Our site may contain links to other websites. Please note that we are not responsible for the privacy practices or content of external websites.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. We recommend checking this page occasionally to stay informed.